Operations and Tour Consultant
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Category :
Experience(s) : 2-3 Year
Location : Nairobi
Job Type: Entry Level
Job Kind : Full Time
Highest Educational Level : undergraduate Degree in any Business related course
Salary :
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Client Overview Our Client is Africa’s largest and coolest workspace for new and growing businesses. They are a response to the need for non-traditional, lean and flexible office space solutions. They know how much businesses and individuals thrive in a community setting. Their locations are open 24/7 and provide an innovative and vibrant space for our diverse groups of SMEs, startups, entrepreneurs and independent professionals. They provide well-designed co-working and enclosed offices, event space and on-demand meeting room facilities equipped with projectors, TVs, whiteboards and video conferencing. All their spaces are powered by fast and reliable internet. Their ecosystem offers its members an invaluable community and a pool of Nairobi’s most high-growth and high-impact ventures. Members get access to business opportunities, networking events, workshops, marketing support as well as access to affordable legal, accounting, and coaching business services that support their growth and ease of business.
Duties and Responsibilities:
- Have a thorough understanding of our product offerings and be able to tailor its presentation to meet the needs of different types of individuals or organizations
- Prospect, build and maintain customer pipeline and forecasts
- Manage sales leads from negotiation to close
- Manage and reach 100% sales targets
- Take tours and manage to close deals
- Work cross-functionally with all departments to optimize the member experience of the space
Key Requirements of the role
- Extremely Organized and diligent
- Socially adept – Higher than average
- Business Acumen – Higher than average
- Ability to make decisions independently but also know how to work well in a team
- Self-sufficient – Ability to drive benchmarks/targets on their own
- Provides a smile and energy to members and visitors alike
- Professional, Polite and pleasant – a real people person
- Shows a high level of Empathy – The golden rule “Treat others as we want to be treated”
- High project and task management skills
- Excellent writing and presentation skills
- Ability to demonstrate strong communications, project management, interpersonal
- Must be proficient with Microsoft Word, Excel, CRM
Qualifications & Experience:
- College/University graduate with a 2-4-year degree preferred
- sales experience is a plus
- Experience in Hospitality, customer service or relationship building are highly desirable
Working hours : Monday-Friday: 8:30am – 6:00pm Apply
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Senior Operations & Tour Consultant
Senior Operations & Tour Consultant
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