• Actively seeks to improve programmes or services.
• Offers new and different options to solve problems or meet client needs.
• Promotes and persuades others to consider new ideas.
• Takes calculated risks on new and unusual ideas; thinks “outside the box”.
• Takes an interest in new ideas and new ways of doing things.
• Is not bound by current thinking or traditional approaches.
• Is slow to produce new ideas.
• Views problems in a conventional way.
• Accepts the status quo.
• Problem-solving lacks creativity.
• Thinks in a traditional manner.
• Is cautious with new approaches.
• Produces few alternatives.
• Accepts outdated working methods.
• Suggestions are not taken up by others.
• Little experience of creativity at work.
Tell me about a time when you came up with a new idea at work.
- Why was this important?
- How did you arrive at this idea?
- What risks did you consider?
- How did you get other people interested in the idea?
- What was the outcome?
Creative ideas may initially seem good but in practice be unusable. How often do you find this?
- Tell me about one such situation.
- How did you decide that the idea was not practical?
- What was the outcome of the situation?
Give me an example of a time when you used a less conventional approach to your work.
- Why was this necessary?
- Why do you consider your approach to be different?
- How well did it work?
In what situations are you least creative?
- What stops you from being innovative?
- How do you manage these situations?
- What would help you to handle these situations more effectively?
Describe a situation when you produced an limaginative solution to a problem at work.
- How did you generate the solution?
- What feedback did you receive?
- What would you do differently next time?
Tell me about a time when you questioned a way of working.
- Why did you question it?
- What alternative did you suggest?
- To what extent were your ideas used?
Tell me about a time when you took a risk with pursuing a new approach or idea.
- What was risky about pursuing the approach/idea
- How did you handle the situation?
- How far did the new approach/idea progress
Tell me about a recent time when you went a… instituting improvement and change.
- How was it decided that an improvement was needed?
- How did you go about making the change(s)?
- What resistance was there to the change(s)?
- What effect did the changes have?
What feedback did you receive regarding the quality of your idea?