Unpaid Internship – WSIS 2020 Junior Project Officer (Social Media), Geneva, Switzerland 323 views

ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all.


Date of Issue: 6 December 2019


Applications from women are encouraged

Functions: Unpaid Internship – WSIS 2020 Junior Project Officer (Social Media)

Deadline for Applications (23.59 Geneva CH) : 22 December 2019

Duration of Contract: 13 January 2020 to 13 July 2020

Type of Appointment: Internship

Duty Station: Geneva, Switzerland


The General Secretariat directs all the administrative and financial aspects of the Union’s activities, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication matters for operational and other purposes, the provision of legal advice to the Bureaux of the Union and the departments of the General Secretariat, logistic support to the Union’s activities including conferences, the coordination of the work of the Union with other international organizations, the dissemination of information to the Member States and Sector Members, press, corporate and individual users of telecommunications and the general public. The General Secretariat is also responsible for the organization of world telecommunication exhibitions and forums.

Organization Unit:

Within the General Secretariat, the Strategic Planning and Membership Department (SPM) advises the Secretary-General on strategic challenges and their implications for the Union in the fast evolving telecommunications/ICT environment; develops forward-looking strategic proposals to the ITU management team with a view to ensuring that the organization meets the objectives assigned by the membership; plans and coordinates the corporative and strategic activities with a view to ensuring their accordance with membership objectives; organizes and provides secretariat services to the Plenipotentiary Conference, Council, and other meetings in the general secretariat in order to achieve a high level of involvement from Member States and Sector Members, develops and maintains sound relations with Member States, Sector Members and other entities, the UN and other international organizations. The Department is also responsible for providing expert advice on communication and promotion strategies and for developing and implementing the Union’s corporate communication plan in cooperation with the three Sectors with a view to promoting ITU leadership in the field of telecommunications and ICT.

Main Tasks and Responsibilities of the Internship

Under the supervision of the designated officer, the incumbent will perform the following duties:

  • Support activities related to the implementation of the WSIS Process social media. It will include and is not limited to assisting in maintaining the existing social media channels, development of new social media channels, building and executing social media strategy through competitive research, benchmarking, messaging and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages WSIS and ICT4D community members to participate in the WSIS Process.
  • Create editorial calendars and schedules.
  • Support in social media data analysis and statistics.


  • Excellent organizational skills, including good time management.
  • Excellent writing, editing (photo/video/text), presentation and communication skills, including the ability to communicate with a range of stakeholders, including government, private sector, civil society and academic institutions.
  • Ability to work in an international environment.
  • Experience in social media and social analytics tools knowledge.
  • Knowledge of online marketing and good understanding of major marketing channels, including adequate knowledge of web design will be an advantage.

Qualifications required


University degree in marketing, communications, public relations, business, new media, international relations.


No work experience required.


Excellent knowledge of English for conducting research and producing documents (drafting and editing). Knowledge of a second ITU official language (Arabic, Chinese, French, Russian, and Spanish) would be an advantage.

Additional Information:

Please note that a non-remunerated Internship position at ITU does not carry the same conditions of employment as a Short-term or a Fixed-term position. Mandatory Medical Insurance, travel expenses, accommodation and living expenses are the responsibility of the interns or sponsoring institutions.

Applicants will be contacted directly if selected for written test. Interviews may be used as a form of screening.

For further information concerning the Conditions of Employment please click the following link

Applicants will be contacted only if they are under serious consideration


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