Geneva, Switzerland
WIPO Geneva
Senior Project Manager
20170-FT PP
Enterprise Architecture and ICT Program Management Division, Information and Communication Technology Department, Administration and Management Sector
Grade: P4
Contract Duration: 1 year *
Duty Station: CH-Geneva
Publication Date: 03-Aug-2020
Application Deadline: 28-Aug-2020, 9:59:00 PM
IMPORTANT NOTICE: – The deadline for applications is indicated in local date and time.
– This post is a project post.
1. Organizational Context
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Organizational Setting
The post is located in the Enterprise Architecture and ICT Program Management Division, in the Administration & Management Sector (AMS). The Enterprise Architecture and ICT Program Management Division is the bridge between the ICT Department and WIPO’s other business sectors. It ensures that the ICT infrastructure and services are responsive to WIPO’s current and future needs. The Division also provides support to the Chief Information Officer (CIO) for program and budget planning.
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Purpose Statement
As part of the Enterprise Content Management (ECM) Project, the incumbent is required to ensure the delivery of the project management and aligned activities in regards to the on-going development, refinement and implementation of the Enterprise Content Management platform.
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Reporting Lines
The incumbent works under the supervision of the Director of the Enterprise Architecture and ICT Program Management Division.
2. Duties and Responsibilities
The incumbent will perform the following principal duties:
- Project Management: Takes full responsibility for the definition, documentation and successful completion of complex projects within the ECM Program, including the full migration of multiple business-unit content to the new ECM platform, electronic-Memorandum and electronic-Courier projects. Develops, adopts and adapts project management methods and tools, creating and/or selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Ensures that effective project control, change control, risk management and testing processes are maintained. Manages, monitors and controls resources, costs against the project budget and manages expectations of all project stakeholders.
Plans, directs, and co-ordinates activities to manage and implement projects from initiation to final operational stage including the transition into ‘business-as-usual’; plans, schedules, monitors, and reports on activities related to the project. Ensures that projects are managed to allow for the realization of the business benefits.
- Benefits management:
Identifies and advocates for specific measures and mechanisms by which benefits can be measured, and plans to activate these mechanisms at the required time. Analyzes benefits against what was predicted in the business case and ensures that all participants are informed and involved throughout the change program and fully prepared to exploit the new operational business environment once it is in place. Advises and supports operational managers to ensure that all plans, work packages and deliverables are aligned to the expected benefits and leads activities required in the realization of the benefits of each part of the change program.
- Release and deployment: Leads the assessment, analysis, planning and design of release packages, including assessment of risk. Advises and guides business and IT partners on release scheduling and communication of progress. Ensures post release reviews are conducted. Develops and ensures release processes and procedures are applied and that releases can be rolled back as needed. Identifies, assesses and manages the adoption of appropriate release and deployment tools, techniques and processes.
- Quality Management: Advises on the application of appropriate quality management techniques and standards. Ensures that projects, teams and functions have appropriate practices in place and are meeting required ECM program quality levels. Determines areas where existing processes should change from analyzing audit findings. Takes responsibility for developing, controlling, updating and distributing program standards and guidelines.
- Supplier Management:
Manages suppliers to meet key performance indicators and agreed targets. Manages implementation of supplier service improvement actions. Uses suppliers’ expertise to support and inform development roadmaps. Manages operational relationships between suppliers. Ensures potential disputes or conflicts are raised at an early stage, with clear escalation paths for resolving them. Performs benchmarking and makes use of supplier performance data to ensure that supplier performance is properly monitored and regularly reviewed. Identifies and resolves or addresses constraints and opportunities when negotiating or renegotiating contracts.
- Relationship Management:
Assesses and identifies the communications and relationship needs of stakeholder groups. Translates communications / stakeholder engagement strategies into specific activities and deliverables. Provides informed feedback and advice to assess and promote understanding.
- Perform other related duties as required.
3. Requirements
Education (Essential)
Advanced university degree in a business or IT field, or in a related field. A first-level university degree in one of the aforementioned subjects plus two years of relevant professional experience in addition to the essential experience mentioned below may be accepted in lieu of the advanced degree.
A recognized qualification in Project Management, such as Prince2.
Education (Desirable)
Recognized qualification in Program Management, such as MSP.
Recognized qualification in Service Management, such as ITIL.
Experience (Essential)
At least seven years of relevant professional experience in Program or Project Management, including at least two years on projects relating to Enterprise Content Management platforms.
Experience (Desirable)
Experience with the OpenText Content Server (v16) platform in the role of a Program or Project Manager.
Experience of working in a socially distanced environment, including working with key-stakeholders who are working remotely (working from home).
Language (Essential)
Excellent knowledge of written and spoken English.
Language (Desirable)
Knowledge of another UN official language, particularly French.
Job Related Competencies (Essential)
Good knowledge of Enterprise Content Management Systems.
Ability to work accurately and respect strict deadlines.
Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
Job Related Competencies (Desirable)
Knowledge of the subject matter dealt with by WIPO.
4. Organizational Competencies
- Communicating effectively.
- Showing team spirit.
- Demonstrating integrity.
- Valuing diversity.
- Producing results.
- Showing service orientation.
- Seeing the big picture.
- Seeking change and innovation.
- Developing yourself and others.
5. Inform ation
Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.
Annual salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the July 2020 rate of 81.7%
P4
Annual salary: $73,516
Post adjustment: $60,063
Total Salary: $133,579
Currency USD
Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
Additional Information
- Initial period of one year, renewable, subject to funding and satisfactory performance. Fixed-term appointments granted for approved projects shall be for a period whose minimum and maximum duration are tied to the funding and terms of reference of the project. The overall duration of a fixed-term appointment for a project shall normally not exceed five years. Fixed-term appointments granted for approved projects shall not be converted to a permanent or continuing appointment .
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented region s and the WIPO Member States in these regions.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
Additional background checks may be required.
More Information
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