Job Title: Senior MEAL Officer
Job location: Syria – Aleppo- Azaz
Reports to: MEAL Coordinator
ABOUT MEDGLOBAL
MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.
CODE OF CONDUCT
MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:
1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal.
CHILD PROTECTION POLICY
Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
DISCRIMINATION, ABUSE AND HARASSMENT POLICY
MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.
JOB SUMMARY
The Senior MEAL Officer leads and oversees the planning and implementation of Monitoring, Evaluation, Accountability, and Learning (MEAL) activities to ensure high-quality data, evidence-driven decision-making, and accountability to stakeholders. This role is responsible for preparing field visit plans, coordinating logistics, developing MEAL tools, ensuring data cleaning and analysis, and producing timely and clear reports that inform program performance and improvements. The Senior MEAL Officer also provides technical guidance to MEAL teams and supports organizational learning processes.
MAIN DUTIES AND RESPONSIBILITIES
Working under direct supervision of Senior MEAL officer:
– Lead the design and implementation of the field monitoring plan, defining schedules, objectives, and priorities for field visits in line with project needs and MEAL frameworks.
– Coordinate field visit logistics (transport, schedules, team assignments, permissions), ensuring efficient and safe operations in collaboration with program and operations teams.
– Facilitate collaboration between MEAL staff, program teams, partners, and stakeholders to ensure coherent deployment of MEAL activities across the field.
– Lead the development, testing, and revision of MEAL tools, including data collection instruments, questionnaires, surveys, checklists, and digital forms.
– Ensure that tools are aligned with indicators, data quality standards, and donor reporting requirements, and are context appropriate.
– Oversee data collection processes and ensure rigorous data cleaning, validation, and quality assurance before analysis.
– Conduct and/or supervise analysis of quantitative and qualitative data to generate actionable insights, trend analysis, and evidence for program improvement.
– Prepare high-quality narrative and analytical MEAL reports (monthly, quarterly, and donor-specific) summarizing monitoring results, trends, key findings, and recommendations for program decision-making.
– Produce visual and narrative outputs (dashboards, maps) to support internal and external reporting and presentations.
– Support onboarding and training of field teams on MEAL methodologies and ethical data practices.
– Ensure the effective operationalization of feedback and complaint mechanisms and supervise the timely documentation, escalation, and analysis of feedback.
– Support participatory monitoring by engaging beneficiaries and stakeholders in data collection and interpretation where feasible.
– Lead learning processes by documenting lessons learned, best practices, case studies, and success stories and ensuring dissemination to program teams for reflection and adaptation.
QUALIFICATIONS AND SKILLS
should have the following skills, education, and experience:
– Bachelor’s degree in Social Sciences, Statistics, Development Studies, Public Health, or related field.
– Minimum 3–5 years of progressive MEAL experience in humanitarian or development settings, with demonstrated skills in monitoring, data management, and reporting.
– Knowledge of and demonstrated practical experience MEAL methodologies (particularly appropriate quantitative and qualitative research methods) data analyst and report writing.
– Strong expertise in data cleaning, validation, and analysis, with proficiency in data tools (Excel, Power BI, SPSS, STATA, or similar).
– Experience developing and refining MEAL tools and managing digital data collection systems.
– Proven ability to produce high-quality analytical reports and visualizations for diverse audiences
– Experience in managing complaints and feedback mechanisms and engaging with affected populations.
– Strong interpersonal and communication skills, with the ability to facilitate discussions and gather community insights.
– Ability to analyze feedback trends and produce reports for program improvement.
– Ability to write a report with English.
– Arabic and English languages are required.