Senior Expert, Data and Knowledge Management – CSSF Global MEL Partnership

How the Senior Expert fits into the Integrity Team

The Senior Expert (Data and Knowledge Management) will be a varied technical role at Integrity, working primarily on the design and delivery of data and knowledge management projects, specifically the CSSF Global MEL contract.

The Senior Expert will sit within the Operations team and lead the design and delivery of our DKM work. For the first two years, the Senior Expert will work primarily on the Conflict, Stability and Security Fund (CSSF) Global Monitoring, Evaluation and Learning (GMEL) Partnership.

CSSF GMEL Partnership – Project Background

The UK government funds over £1 billion in programming per year through the Conflict, Stability and Security Fund (CSSF). Operating in over 70 countries, CSSF is central to the UK government’s work overseas. CSSF has contracted Integrity, and our partner LTS-Niras, to form the CSSF Global MEL Partnership (GMEL). GMEL supports the development of a stronger, more agile and more sustainable ‘ecosystem’ for monitoring, evaluation, learning (MEL) and their application in decision-making. To achieve this we shall, among other things:

Support CSSF in putting in place effective M&E frameworks, processes and tools, including evidence synthesis, at Fund and portfolio levels; and sharing promising practice at programme level.
Support CSSF in developing and implementing a capability-building strategy for MEL;
Strengthen CSSF organisational learning processes and incentives and support CSSF systems for the commissioning and use of applied research; and
Enhance CSSF use of digital tools in MEL knowledge management.

This exciting programme is in a three-month transition phase and implementation plans are being developed, including scaling up the growing project team to meet the anticipated requirements of project implementation.

Our theory of change envisages a stronger MEL ecosystem as one which enables CSSF to more effectively and consistently: demonstrate credible contributions to HMG priorities; use credible evidence for decision making; communicate insights transparently; and learn from its own practice.

GMEL applies an innovative approach whereby we work with the JFU and the network to co-create a responsive and utilisation-focused MEL architecture. We do this by co-designing ideas for implementation using an agile approach through stages of prototyping, testing, learning and adaptation.

The Senior Expert’s Scope of Work

The Senior Expert will join the CSSF GMEL Team as a Data and Knowledge Management Adviser

We are seeking a Data and Knowledge Management specialist to be part of the GMEL core team and a key member within the Data and Knowledge Management Practice Area. As a member of the GMEL core team, you will work directly with the Data and Knowledge Management Head on the project, while also engaging regularly with team members across all practice areas. You will be leading and contributing to a range of interventions as a technical specialist, while also overseeing and/or managing other interventions.

Examples of interventions include: development of conflict and gender data and information monitoring practices, design and delivery of information, knowledge management and social learning tools, development of MEL platforms, development of fund-level knowledge management strategy and plans, online communities of practice guidance and support for client.

Specific responsibilities include:

Engaging with CSSF stakeholders to understand data and knowledge management systems requirements.
Engaging with the GMEL team to determine intervention and data and knowledge management priorities.
Providing technical inputs to interventions (e.g. development of conflict and gender data and information monitoring practices for client, requirements gathering exercises for client data, information, knowledge management and social learning tools, development of MEL platforms, development of fund-level knowledge management strategy and plans, online communities of practice guidance and support for client)
Leading and supporting co-creation of specific interventions with CSSF stakeholders at fund and portfolio level.
Working collaboratively with the GMEL team and CSSF stakeholders to design and deliver technical solutions to meet client needs within budget limitations.
Overseeing the delivery of bespoke and on-demand technical assistance to CSSF.
Supporting the development of team structure, supporting the Team Lead to identify resourcing needs and solutions.
Supporting the development and application of data and knowledge management capability initiatives, including training, coaching, and peer-to-peer learning.

In addition to your role on the CSSF GMEL contract, you will also support the technical design of bids for clients including DFID, the FCO and USAID. This will include developing appropriate and innovative approaches and methodologies to meet the needs of our clients and writing technical proposals. These proposals will relate to our key service offerings, including: Monitoring, Evaluation & Learning (MEL); Research, Evidence & Analysis; and Data and Knowledge Management. **

In addition, you will also support the consolidation of good practice within the company and take on line management responsibilities for more junior staff members.

Your Experience and Expertise

Essential:

Minimum of 8 years’ experience in data, information and knowledge management and/or in an information analyst role with a strong understanding of IT.
Curiosity and drive to understand the diverse data and knowledge management needs and opportunities of different stakeholders, and the ability to develop effective solutions for a geographically dispersed stakeholder community.
Strong working experience using Office 365 tools and SharePoint for data, information and knowledge management.
Capable of preparing content for senior audiences; detail conscious and data centric
Experience of customer/client facing role and first/second line support.
Experience working with other IT-based data, information and knowledge management tools and platforms (eg ‘Podio’, Kumu, PowerBI, Tableau, wikis, databases).
Experience of working in fast-paced environments with the ability to adapt to new information, constantly reprioritise and work closely with senior government stakeholders.
Experience commissioning, overseeing, managing and working with third-party providers and sub-contractors.
Substantial experience of working collaboratively within a team and to support others relating to specific technical inputs.
Confidence to engage with senior level stakeholders in UK and HMG country offices.
Experience of working with government stakeholders.
Curiosity to use innovative methods to training and capacity building.
Experience with digital data collection, analysis and visualisation packages.

Desirable:

Experience working with Government documents, and familiarity with HMG information classification policies and systems an advantage.
Project Management
Cyber security experience/awareness and knowledge.
Experience working on donor-funded projects in monitoring, evaluation and learning.

Languages:

Written and oral fluency in English, with the ability to write clear, succinct and compelling narrative.

How to apply

If you are interested in applying for this position, please complete the application form at http://www.integrityglobal.com/apply-sm/ and attach a CV and Cover Letter at the bottom of your application.

The closing date for applications is 25 September 2020. However, we will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in the UK.

This role is advertised as a full-time staff position, although fixed-term contracts may also be considered.

Integrity is an equal opportunities employer. And positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.

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