Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 55 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations.

As a Salesforce Consultant, you’ll be a key member of our project teams, working with our consulting unit in Cape Town to design, configure and support the rollout of Salesforce systems for our clients working in the social sector. Consultants are involved throughout the entirety of a project’s life cycle — discovery and design, platform configuration (including mobile data configuration), and training/rollout. Salesforce Consultants may travel to the field on short- or medium-term assignments for discovery and design workshops or conduct trainings on newly-implemented systems.

Primary Responsibilities

• Design, build, implement, and support cloud and mobile data systems for a range of social service organisations worldwide on the Salesforce Lightning Platform
• Lead project implementation teams to ensure high-quality builds
• Consult directly with clients; develop relationships
• Deliver training sessions and seminars with clients
• Document processes, create system documentation and user guides
• Research new technologies, methodologies, and tools relevant to nonprofits and NGOs with public health, education, poverty alleviation, and other international development focus areas
• Contribute to Vera’s learning environment by coaching junior staff

Qualifications and Experience

Essential

• Experience with Salesforce or other cloud relational database systems; preferably configuration experience
• 2-4 years professional experience, especially in consulting, local or international development, or technology
• Experience with project management
• Curiosity and problem-solving skills
• Strong aptitude for using technology and data
• Excellent written and verbal communication and relational skills
• Working fluency in English

Preferred

• 4-5 years of work experience, particularly in technology or consulting
• Working fluency in French or Swahili
• Advanced degree
• Experience and/or knowledge about NGOs and/or social enterprises in Africa