Regional Compliance and Risk Management Specialist 216 views

Regional Compliance and Risk Management Specialist

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    • #3438603
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    Norwegian Refugee Council

    Closing date:
    29 Dec 2019

    All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

    The Central and West Africa Regional Office (CWARO) located in Dakar, Senegal, supports and provides oversight to NRC’s country programmes in Burkina Faso, Cameroon, the Central African Republic, the Democratic Republic of Congo, Mali, Niger, and Nigeria. NRC’s programmes and advocacy support families affected by conflict in the shelter, food security and livelihoods, education, water and sanitation, camp management, and legal assistance sectors. NRC has over 1,300 employees working on the NRC regional response.

    NRC is committed to fulfill its compliance obligations and requirements in order to mitigate risk, increase accountability and improve quality. To facilitate this commitment, the Central and West Africa Regional Office (CWARO) is establishing a Compliance and Risk Management Unit in 2020. The Unit will support Country Management Groups (CMGs) to develop and manage Country Office (CO) compliance programs. Additionally, the Unit holds regional oversight of high-risk compliance issues in COs, with regular analytic reporting to the Regional Management Group (RMG). The Unit is also supporting COs to further implement the new risk management framework tools.

    The purpose of this position is to support the Regional Head of Compliance and Risk Management to establish the department through the development and implementation of a regional compliance management program, including technical support to Country Management Groups (CMG) and their teams.

    Duties and Responsibilities

    Develop and implement tools and methods to measure compliance in delegated areas of high organisational risk in the region
    Provide technical support, advice and capacity building to Country Office staff and management groups on compliance management
    Foster an organisational culture related to ethics and compliance
    Based on NRC’s internal handbooks, policies, and procedures, as well as donor and legal obligations, develop tools and methods for independent, systematised compliance checks on high-risk issues
    Implement compliance checks in countries within the Central and West Africa Region, providing regular reports to the Country Management Group (CMG) and the Regional Management Group (RMG) through the Regional Head of Compliance and Risk Management
    Provide specialist technical support, advice and guidance to CMGs to strengthen their compliance management efforts through the development of tools and methods, technical support and sharing best practices
    Contribute to the contextualisation of new policies and procedures as well as the embedding of internal control mechanisms
    Implement Major Project Spot Checks
    Lead the training, support, and compliance monitoring of the implementation of new procedures including but not limited to the data protection and securing supporting documentation in the region
    Develop and implement communications and training modules on ethics and compliance, to strengthen the organisational culture
    Monitor, analyse, and produce recommendations related to potential legal liabilities and the use of waivers
    Contribute to the development of adequate compliance, risk management, and quality control mechanisms of NRC operations


    Minimum of 5 years of humanitarian management experience, including an oversight and control role
    Relevant experience in the design and implementation of compliance management programs
    Professional knowledge of compliance and risk management
    Fluency in English, both written and verbal
    Professional proficiency in French is required
    Strong understanding of humanitarian operations
    Knowledge of organisational culture and cultural change
    Legal educational background is a strong asset

    Personal qualities

    Analytical thinking
    Working with people
    Planning and delivering results
    Communicating with impact and respect
    Handling insecure environments

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