All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

The Central and West Africa Regional Office (CWARO) located in Dakar, Senegal, supports and provides oversight to NRC’s country programmes in Burkina Faso, Cameroon, the Central African Republic, the Democratic Republic of Congo, Mali, Niger, and Nigeria. NRC’s programmes and advocacy support families affected by conflict in the shelter, food security and livelihoods, education, water and sanitation, camp management, and legal assistance sectors. NRC has over 1,300 employees working on the NRC regional response.

NRC is committed to fulfill its compliance obligations and requirements in order to mitigate risk, increase accountability and improve quality. To facilitate this commitment, the Central and West Africa Regional Office (CWARO) is establishing a Compliance and Risk Management Unit in 2020. The Unit will support Country Management Groups (CMGs) to develop and manage Country Office (CO) compliance programs. Additionally, the Unit holds regional oversight of high-risk compliance issues in COs, with regular analytic reporting to the Regional Management Group (RMG). The Unit is also supporting COs to further implement the new risk management framework tools.

The purpose of this position is to support the Regional Head of Compliance and Risk Management to establish the department through the development and implementation of a regional compliance management program, including technical support to Country Management Groups (CMG) and their teams.

Duties and Responsibilities

Develop and implement tools and methods to measure compliance in delegated areas of high organisational risk in the region
Provide technical support, advice and capacity building to Country Office staff and management groups on compliance management
Foster an organisational culture related to ethics and compliance
Based on NRC’s internal handbooks, policies, and procedures, as well as donor and legal obligations, develop tools and methods for independent, systematised compliance checks on high-risk issues
Implement compliance checks in countries within the Central and West Africa Region, providing regular reports to the Country Management Group (CMG) and the Regional Management Group (RMG) through the Regional Head of Compliance and Risk Management
Provide specialist technical support, advice and guidance to CMGs to strengthen their compliance management efforts through the development of tools and methods, technical support and sharing best practices
Contribute to the contextualisation of new policies and procedures as well as the embedding of internal control mechanisms
Implement Major Project Spot Checks
Lead the training, support, and compliance monitoring of the implementation of new procedures including but not limited to the data protection and securing supporting documentation in the region
Develop and implement communications and training modules on ethics and compliance, to strengthen the organisational culture
Monitor, analyse, and produce recommendations related to potential legal liabilities and the use of waivers
Contribute to the development of adequate compliance, risk management, and quality control mechanisms of NRC operations

Qualifications

Minimum of 5 years of humanitarian management experience, including an oversight and control role
Relevant experience in the design and implementation of compliance management programs
Professional knowledge of compliance and risk management
Fluency in English, both written and verbal
Professional proficiency in French is required
Strong understanding of humanitarian operations
Knowledge of organisational culture and cultural change
Legal educational background is a strong asset

Personal qualities

Analytical thinking
Working with people
Planning and delivering results
Influencing
Communicating with impact and respect
Handling insecure environments