National Communications Officer 310 views


National Communications Officer

  • Added Date: Tuesday, 14 April 2020
  • Deadline Date: Tuesday, 28 April 2020
  • Organization: UNDP – United Nations Development Programme
  • Country: Cambodia
  • City: Phnom Penh
  • Contract Type: Service Contract (SC)
  • Post Level: SB4
    • Formulation and execution of the Country Office’s communications strategy and action plan;
    • Production multi-media and communications products; 
    • Media relations, publication, and branding management.
    • Identify communications needs and gaps for the Country Office (CO) and the policies and progamme’s projects;
    • Identify and apply the most effective and up-to-date media and social media tools to the CO and its strategic partners;
    • Assist in formulating and planning media and communications strategy and action plan and effectively implement the action plan;
    • Assist in managing and updating the CO’s website, social media platforms and other online presences such as Exposure and Medium;
    • Design and implement partnership strategy particularly with private sector, academic institutions, civil societies and the government agencies;
    • Provide necessary support to the programme and policy teams in strategic partnership building activities and projects; 
    • Design and implement a strategy for various campaigns including a plastic campaign, SDG campaign, going-green campaign, etc.;
    • Monitor and report the on-going progress and the impact/results of each campaign;
    • Ensure the gender sensitivity be reflected in the process of designing and implementing related communications activities and campaigns.
    • Produce a series of blog posts, solutions or impact stories, and news articles or opinion pieces (Op-eds) on different issues for the website, social media and media;
    • Conduct research and produce website contents for the CO’s website;
    • Produce press releases, media advisories and media Q&As for events including official launches, public seminars and press conferences; 
    • Document successes of project activities and impacts; 
    • Produce social media content including written messages, infographics, visuals and short video clips;
    • Produce other outreach communications materials including brochures, leaflets, pagers, project briefs, booklets, presentation, reports and etc.;
    • Coordinate designs and productions of communications and outreach materials;  
    • Draft, proofread, review/view and edit both written pieces and designs/videos to ensure their high quality and compliance to UNDP’s editorial and branding guidelines; 
    • Provide trainings on photography, videography and a blog/story writing; 
    • Provide translation and interpretation support from English into Khmer and vice versa; 
    • Ensure that every single piece of media and communications material is gender sensitive and plastic free.
    • Assist in maintaining close working relationships with media including editors, journalists, and reporters in the local and international news outlets;
    • Collect media contacts and update the media contact list;
    • Assist in building and maintaining a good networking with celebrities and influencers;  
    • Monitor, analyze and report the news which may have both positive and negative impacts on UNDP’s image and projects’ deliveries;  
    • Assist in organizing public events and press conferences; 
    • Coordinate the design and dissemination of reports/publications, particularly through working with designers, printing agencies, translation service providers, and relevant programme/project/policy teams;
    • Ensure the editorial and branding guidelines are fully applied in the production of publications, communications materials; 
    • Ensure that events and publications be gender sensitive and plastic free.
    • UNDP’s communication and partnership strategy are successfully implemented; 
    • UNDP’s branding is well positioned and communicated;
    • Key development issues are widely and effectively circulated and advocated;
    • A broad range of stakeholders are aware of the UNDP works and impacts.
    • Promoting Ethics and Integrity;
    • Creating an environment of creativity and innovation;
    • Building and promoting effective teams;
    • Creating and promoting enabling environment for open communication;
    • Sharing knowledge across the organization and building a culture of knowledge sharing and learning.
    • Identifies and communicates relevant information for a variety of audiences for advocating UNDP’s mandate;
    • Maintains a functioning network of contacts with a variety of stakeholders to promote a better understanding of UNDP’s mandate and to support advocacy efforts.
    • Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues; 
    • Analyses and selects materials for strengthening strategic alliances with partners and stakeholders 
    • Establishes and nurtures positive communication with partners.
    • Generates new ideas and approaches, researches best practices and proposes new, and more effective ways of doing things;
    • Documents and analyses innovative strategies and new approaches;
    • Identifies and communicates opportunities to promote learning and knowledge sharing; 
    • Develops awareness of the various internal/external learning and knowledge-sharing resources.
    • Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
    • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
    • Identifies new and better approaches to work processes and incorporates the same in his/her work 
    • Analyses the requirements and synthesizes proposals;
    • Strives to keep job knowledge up-to-date through self-directed study and other means of learning; 
    • Demonstrates good knowledge of information technology and applies it in work assignments;
    • Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.
    • Promotes awareness of UNDP through dissemination of information and materials; 
    • Maintains networks and knowledge assets for use in visibility and image activities;
    • Makes recommendations on the design and delivery of image activities; 
    • Collects, analyses and disseminates information on UNDP focus areas.
    • Identifies and communicates relevant information for advocacy for UNDP’s goals for a variety of audiences;
    • Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of UNDP’s mandate and to support advocacy efforts;
    • Identifies and takes advantage of opportunities for advocating for UNDP’s mandate;
    • Keeps updated in his/her area of substantive expertise;
    • Identifies opportunities for conceptual innovation; 
    • Recognizes problem areas and identifies solutions; 
    • Analyses ongoing trends, evolving needs and emerging issues to identify appropriate responses for capacity building;
    • Selects critical information from masses of data.
    • Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
    • Organizes and prioritizes work schedule to meet client needs and deadlines; 
    • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
    • Actively supports the interests of the client by making choices and setting priorities to meet their needs Anticipates client needs and addresses them promptly.
    • Master’s Degree in journalism, communications, media or media management, or media and communications or Bachelor’s Degree in combination with two additional years of qualifying experience may be accepted in lieu of the master’s degree. 
    • A minimum of three years (for Master’s degree) and five years (for Bachelor’s degree) of experience in working across the communications spectrum including:
      • media and communication strategy design and management
      • campaign strategy design and implementation
      • running social media or off-line behaviour change campaigns particularly with private sector and the government 
      • management of website and social media
    • Experienced in photography, videography and graphic designs; 
    • Demonstrated extensive experience working in the local and international journalism;
    • Experienced in organizing events (workshop, launching events, etc.), writing media kits such as press releases, media advisories, and writing news articles, project success stories, blog posts and opinion pieces in different development issues ranging from youth unemployment, gender inequality, climate change, to sustainable economic growth.
    • Excellent spoken and written English and Khmer.
    • media and communication strategy design and management
    • campaign strategy design and implementation
    • running social media or off-line behaviour change campaigns particularly with private sector and the government 
    • management of website and social media

    Important applicant information

    All posts in the SC categories are subject to local recruitment.

    Applicant information about UNDP rosters

    Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

    Workforce diversity


    UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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    Contract Duration: 1 year with possibility of extension

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