MEAL Officer – Sarmada – National – Syrian Arab Republic 1 view

1. Context

Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, Relief International-UK and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.

1. Job Profile

The MEAL Officer is responsible for supporting and implementing MEAL activities to ensure the accuracy, quality, analysis, and effective use of data across programs. Reporting to the MEAL Coordinator, the Officer contributes data consolidation, quality assurance, reporting requirements, and technical support to field teams and implementing partners.

The role supports MEAL processes related to monitoring, assessments, accountability, and learning, with an increased contribution to data review, reporting, and coordination with partners, while still maintaining engagement with field-based MEAL activities as required.

1. Key Responsibilities

Data Management & Analysis:

• Support data collection processes to ensure accuracy, completeness, and adherence to RI methodologies.
• Clean, validate, and consolidate data from field teams and implementing partners using RI systems (Kobo, Excel, PowerBI, Smartsheets).
• Support the design and revision of data collection tools using Kobo for planned MEAL activities.
• Conduct regular quantitative and qualitative data analysis and produce clear visualizations to track project performance.
• Support periodic Data Quality Assessments (DQAs) for RI and partner data.
• Contribute to the consolidation of partner-reported data and follow up on data quality issues as needed.
• Support the preparation and maintenance of Indicator Tracking Tables (ITT).
• Perform any other MEAL-related tasks as required.
• Contribute to internal and external MEAL reports by providing accurate, data-driven inputs.
• Support the consolidation of reporting inputs received from field teams and partners.
• Ensure assigned reporting deliverables are completed in a timely manner and in line with quality standards.

Reporting:

Field Supervision:

• Participate in monitoring visits, spot checks, and verification activities as required.
• Support routine field visits to program and partner sites to verify data quality and alignment with MEAL plans.
• Contribute to the documentation of monitoring findings and follow-up actions.
• Support the implementation of Beneficiary Feedback and Response Mechanisms (BFRM) and ensure findings are integrated into program reporting and decision-making.

Accountability:

Assessments and Evaluations:

• Support the design of data collection tools and participate in needs assessments, baseline, and endline activities as required.
• Support data cleaning, analysis, and documentation for assessment and evaluation exercises.

Data Security:

• Ensure the confidentiality, integrity, and responsible sharing of all program data.

Coordination:

• Maintain regular communication with program teams and MEAL Coordinator to share findings and recommendations.

Capacity Building in M&E:

• Provide technical support to staff members for all MEAL related activities.
• Train staff members on M&E concepts, skills and tools.
• Work closely with implementing team for enhancing their capacity for proper data collection and reporting.

Behavior and Conduct

• Ensures that behaviour inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive, and professional
• Reports any concerns

Other:

• Other duties as assigned by the RI supervisor to enable and contribute to RI’s programming
• Travel to RI program sites and other locations across the Hub, as required.

1. Person Specification

Skills, knowledge and expertise required for the role.

Essential criteria

• Bachelor’s degree in Statistics, Social Sciences, Public Health, Data Management, or a related field.
• Minimum of 2–3 years of experience in MEAL within humanitarian or development programs.
• Strong skills in quantitative and qualitative data collection, cleaning, and analysis.
• Proven experience with digital data collection platforms (e.g. Kobo, ODK).
• Good working knowledge of data analysis and reporting tools (Excel, PowerBI, Smartsheets, or similar).
• Experience supporting the preparation of MEAL inputs for internal and external reports.
• Ability to review, consolidate, and validate data from multiple sources, including field teams and partners.
• Good understanding of MEAL principles, indicators, and data quality standards.
• Strong communication and reporting skills in both Arabic and English.
• Ability to coordinate with multiple stakeholders and follow up on assigned tasks.
• Strong organizational and time-management skills, with the ability to meet deadlines under pressure.

Desirable criteria

• Previous experience working with implementing partners or partner-reported data.
• Experience supporting Data Quality Assessments (DQAs) or data verification exercises.
• Familiarity with donor-funded projects and reporting requirements (e.g. ECHO, BHA).
• Experience in providing basic MEAL technical support or on-the-job coaching to staff or partners.
• Previous experience working with an international NGO.

RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability