Please note that this vacancy is for talent pool

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, reaching 150 million people each year through its 190 members of National Societies. The organization acts before, during and after disasters, crises and health emergences in order to meet the needs and improve the lives of vulnerable people. IFRC’s work is guided by seven Fundamental Principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality) and by Strategy 2020, which voices the organization’s collective vision and determination to move forward in tackling the major challenges that presently confront humanity.

As one of the five decentralized parts of the IFRC Secretariat, the Asia Pacific Regional Office (APRO) leads the support to National Societies of 38 countries – including Bangladesh – through eight Country Offices and five Country Cluster Support Teams.

The assigned person will be base in TO BE CONFIRM depending of location of operation.

Job Purpose

The IT Officer has the responsibility, in close collaboration with the Regional IT Unit in Kuala Lumpur, to supervise the development, installation and maintenance of Information Technologies and Telecommunications systems for the Federation CCST in Indonesia. This includes the identification of appropriate technical staff, or subcontractors if appropriate, the setting up of training programmes and workshops, and the ability to perform some of the technical tasks. Additional support to the National Societies may also be required in the scope of IT Telecom.

Job Duties and Responsibilities

• Manages the efficient delivery of IT services to Indonesia Country Office for IFRC and PNSs.
• In close collaboration with the Regional IT unit in Kuala Lumpur, create and develop IT and Telecom strategy and network and identify, develop and manage the required expertise resources
• Analyse IT and telecommunications equipment needs, taking into account existing systems and applications, and using Federation standards.
• Manage, provide advice and ensure the effective functioning of IT & telecommunications equipment as appropriate.
• Ensure the IT & Telecom equipment in the operation is inventoried according to the Federation rules, including full management of stock, and that all investments and running costs related to IT & computer are spent efficiently
• Provide technical advise on technology innovation .
• Provide technical support to PMI on IT and Telecommunications issues.
• Radio telecommunication capacity building to National Societies.
• As part of global service desk team, provide level 1 IT support through the ServiceDesk portal to the region and global needs.
• Work closely with staff and provide them required technical support. Set up appropriate and accessible procedures, operating and training manuals.
• Implement the installation of software and hardware of IT network equipment.
• Liaise with suppliers, service providers and service centres whenever required.
• Produce regular, timely and accurate basic technical report to line manager.

Job Requirements

• Bachelor’s degree in IT and Network
• Professional training in related field are preferred
• Minimum 3 years of prior professional experience in IT and Network field
• Experience in working in an international environment, preferably with the United Nations or INGOs are preferred
• Experience within the Red Cross and Red Crescent Movement are preferred
• Excellent professional communications skills, both verbal and written in both English and Bahasa
• A high degree of competence in team-work, commitment to the International Red Cross and Red Crescent Movement and its work, integrity and personal conduct, flexibility and adaptability
• Sound knowledge of Microsoft Office applications
• Fluently spoken and written English