In the context of the Kazakhstan Government trade facilitation and Customs modernization strategy the Automated System for Customs and Tax Administration (ASTANA-1) has been successfully implemented by the State Revenue Committee of the Ministry of Finance of Kazakhstan (SRC MF RK), with technical assistance from United Nations Conference on Trade and Development (UNCTAD). Based on this cooperation experience the SRC MF RC and UNCTAD signed a new service agreement aimed at support and further strengthening of operational capacity of the ASTANA-1 information system, including through its broader interoperability/data exchange with IT systems of governmental agencies of Kazakhstan, EAEU and other countries. 

• Develop web-applications for ASTANA-1 system as requested by SRC MF RK;
• Develop responsive front-end applications (Angular, Typescript, HTML, CSS);
• Develop new user-facing features of ASTANA-1;
• Optimize web applications for maximum speed and scalability;
• Build reusable code and libraries for future use;
• Design, develop and maintain, test and document code / configuration for applications and platforms; 
• Ensure adherence to internal coding standards;
• Maintain existing code and propose improvements based on best practices;
• Contribute towards the development of new tools, services and platforms;
• Participate in the creation of attractive interfaces, focusing on driving customer engagement through intuitive, coherent and elegant user experience;
• Review development deliverables (during design and code reviews);
• Ensure the technical solution is in line with the web-services architecture;
• Ensure the compliance with corporate information management and technology standards, guidelines and procedures for the ASYCUDA technology environment;
• Support the adaptation of ASTANA-1 web-applications for improved business results and improved client services;
• Provide inputs to the Customs administrative business processes mapping and implementation of the internal standard operating procedures (SOPs);
• Provide inputs to preparation of results-oriented work plans;
• Provide helpdesk support to the end-users of ASTANA-1 services;
• Advise on ICT infrastructure requirements for web-applications;
• Provide minor fixes of operational applications;
• Maintain office telecommunication equipment assist in programming if required;
• Ensure effective functioning of the ASTANA-1 software updated packages;
• Promote innovative ICT solutions for web-applications;
• Provide regular ICT knowledge sharing and learning for users;
• Carry out other technical tasks as required.

• Responsive front-end ASTANA-1 applications developed;
• New user-facing features developed and optimized for maximum speed and scalability;
• Reusable code and libraries built for future use;
• Technical contribution made to the development of ASTANA-1 tools, services and platforms;
• New customer-attractive system interfaces created;
• All technical solutions are in line with the system architecture;
• System changes and improvements proposed based on best practices.

• Demonstrates integrity and fairness by modeling the UN’s values and ethical standards;
• Promotes the vision, mission, and strategic goals of UN and UNDP/ UNCTAD;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

• Shares knowledge and experience and provides helpful advice to others in the office;
• Researches best practices and poses new, more effective ways of doing things;
• Demonstrates ability to develop systems for structuring, codifying and providing access to information and knowledge;

• Demonstrates excellent knowledge of Microsoft Windows OS, corporate ICT security and viral protection systems, ERP;
• Demonstrates ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported;
• Demonstrates ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems;
• Demonstrates ability to perform work of confidential nature and handle a large volume of work;
• Demonstrates ability to provide input to business processes re-engineering, elaboration and implementation of new systems;
• Demonstrates ability to identify problems and proposes solutions;
• Has experience in client support, such as, a Help Desk or User Support Unit;

• Reports to internal and external clients in a timely and appropriate fashion;
• Organizes and prioritizes work schedule to meet client needs and deadlines;
• Strong communication Skills;

• Focuses on result for the client and responds positively to feedback;
• Consistently approaches work with energy and a positive, constructive attitude;
• Demonstrates openness to change and ability to manage complexity.

• Bachelor’s degree in information technologies or relevant technical science;
• Master’s degree is an advantage. 

• At least 6 years of of substantive experience working in or directly related to software design and developments with Oracle;
• Proven practical experience in Information Technology developments;
• Proven experience in work with IT teams;
• Proven work experience with analysis, design and development of web applications;
• Proven work experience in designing and developing responsive web applications with HTML5, CSS and JavaScript (TypeScript); Solid experience with Angular;
• Experience of front-end frameworks such as Bootstrap;
• Proficiency in data analysis, analytical dashboard and data visualization;
• Familiarity with the IT project lifecycle process from requirements gathering, development, testing, user acceptance, deployment and support.
• Knowledge of Java is desirable;
• Expert knowledge of MS Windows OS products, MS Office products, Apple OS, mobile OS (Android, IOS), corporate ICT security and viral protection systems;
• Familiarity with the IT project lifecycle process from requirements gathering, development, testing, user acceptance, deployment and support;
• Basic skills in web-development and content management; Good experience in client support, such as, ICT and/or Help Desk or User Support Unit. 

• Fluency in Russian;
• Knowledge of English and Kazakh is a strong asset.

Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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Contract Duration: 12 months (with possible extension)