Human Resources Regional Partner 18 views0 applications 301 views


The Regional Human Resources Partner implements practices and activities of the Human Resources Management (HRM) Office in country and other countries as assigned, providing a full spectrum of HR services and programs linked to short and long-term organizational needs and objectives. S/he works closely with MSH Corporate Human Resources and Country Leadership Team/s to support the achievement of organizational mission, goals, and objectives through the development, implementation, and management of activities to deliver HR capacity and infrastructure across projects represented in the region.

Specific Responsibilities


  • Work closely with the Talent Acquisition Team with regards to managing and overseeing recruiting activities:
    • Job Description writing and banding
    • Salary determination for new hires
    • Personnel Action in Human Capital system and issuing of TOA
    • Recruiting in support countries
  • Act as a partner to the organization by understanding the recruiting and interviewing process; counseling managers on candidate selection.
  • Promote and support the organization’s diversity efforts.

General Support and Employee Relations

  • Manage and oversee the New Hire Orientation Program:

    • Scheduling of sessions
    • Presentation of HR sessions
    • Analyzing attendance and effectiveness of the Orientation Program – quarterly metrics
  • Work closely with Supervisors and Managers to manage employee leave balances:
    • Sick and vacation
  • Manage and maintain HR compliance with regards to:
    • Personnel records – conduct audits
  • Manage Immigration:
    • Work eligibility visas
    • Applications process
  • Provide general first-level support to employees.
  • Assist with the development and implementation of HR policies, guidelines, and procedures.
  • Contribute to the overall HR organizational effort by assisting other HR Partners and HR Specialists as necessary to support a high-performing human resources work team.
  • Understand and guide conversations surrounding country laws with guidance of legal experts when needed.
  • Ensure legal compliance by monitoring and implementing applicable human resource requirements; conduct investigations; maintain records; represent the organization at hearings.
  • Conduct exit interviews, track trends, and make recommendations to HR Management.

Compensation and Benefits

  • Act as a partner to the organization by assisting managers and the Compensation Specialist in updating job requirements and job descriptions for all positions in his or her designated department or area.
  • Maintain the organization’s pay philosophy by exhibiting a working understanding of how pay is derived; explaining and training on pay basics; assist in preparing pay budgets (if necessary); monitoring and scheduling individual pay actions; recommending, planning, and assisting with implementing pay structure revisions.
  • Support employee benefits programs by exhibiting a working knowledge of the organization’s benefits and answering basic questions.

Performance Management 

  • Ensure planning, monitoring, and appraisal of employee work results by:
    • Training managers to coach and discipline employees
    • Scheduling and participating in management conferences with employees
    • Resolving employee grievances
    • Counseling employees and supervisors
  • Conduct mini training sessions to coach and support supervisors on managing performance in the workplace.
  • Support the Talent Management team with PPRD initiatives.

Strategic Planning

  • Act as a strategic partner to the organization by understanding mission, vision, values, and organizational direction, and goals and objectives. Facilitate strategic organizational meetings and provide advice to assigned organizational leadership.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Maintain employee engagement by being actively involved in employee surveys and focus groups.
  • Support global staff as an HR Partner and/or mentor. Train/coach US HR staff, as assigned.
  • Communicate organizational changes and assist managers and employees, as needed.
  • Develop monthly/quarterly metrics to strategically manage staff turnover.

Qualifications and Experience


  • Bachelor’s degree in Human Resources Management or similar field from an accredited university, or equivalent years of experience.


  • At least 8 years of demonstrated HR management experience, a minimum of 5 years of which as a manager.
  • Experience required in international development in Africa; regional African HR management experience highly preferred; demonstrated experience working with USG funded-programs.

Knowledge and Skills: 

  • Must have demonstrated understanding of local and assigned country’s Labor laws, Company Act, NGO Act, and other relevant laws.
  • Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
  • Ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly. Experience in conflict resolution.
  • Ability to competently assess priorities, manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
  • Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
  • Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Excellent oral and written communication skills in English and fluency in local languages; other languages strongly preferred.
  • Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint, and database management.
  • Ability to travel to assigned countries for HR initiatives.


  • Action-oriented, ability to deal with ambiguity, approachable, compassionate, ability to manage conflict, customer-focused, ability to manage diversity, integrity and trust, hiring and staffing, excellent verbal and written communication skills, excellent interpersonal skills, organized and results-driven, professional, and politically savvy.

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