Hospital Management Pharmacist Mobile Implementation Officer (MIO) (m/f) 306 views

Hospital Management Pharmacist Mobile Implementation Officer (MIO) (m/f)

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    • #3427823
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    Médecins Sans Frontières

    Closing date:
    30 Dec 2019

    Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We work in over 60 countries, offering assistance to people based on need, irrespective of race, religion, gender or political affiliation. The OPS Department of MSF Operational Centre Brussels is looking for a: Hospital Management Pharmacist – Mobile Implementation Officer (MIO) (m/f)


    The Hospital Management Unit (HMU) is a multidisciplinary team within the Operational Department. In order to manage hospitals in their proper context and in coherence with OCB strategic objectives, the HMU has a horizontal role with respect to the different Cells making up the Operational Department, and therefore depends on each of them for guidance on strategy and context.

    The HMU develops expertise in hospital management and, in close collaboration with supporting departments, provides operational support for the team managing the hospitals in its portfolio. This Unit is the direct interface between HQ and the field. Each member has responsibility for a specific topic under the supervision of the Unit’s coordinator (Line manager link).

    Within the Unit, the Hospital Management Medical Coordinator, the Hospital Management Nursing Referent and the Hospital Management Pharmacist MIO represent the Medical Department.

    The Hospital Management Pharmacist – MIO (HMP MIO) is part of the HMU and the Pharmacy Unit. S/he

    • is responsible within the HMU for ensuring development, transmission and implementation of expertise in hospital pharmacy management and pharmaceutical care. Supports hospitals’ pharmacies with the necessary tools and skills required to optimize patient care, to increase operational efficiency and financial performance.

    · Is responsible within the Pharmacy Unit to support the development and the implementation of a horizontal hospital management policy and the clinical role of the pharmacist.


    1- Operational role in Hospital Pharmacy Management

    The HMP MIO has a direct supporting role with the hospital’s management team, particularly the Hospital Pharmacy Manager for pharmacy management in the following topics:

    • Analyses and Identifies bottlenecks and problematic areas

    • Analyses the efficient and effective operation of hospital pharmacy activities

    • Analyses and evaluates hospital pharmacy resources, such as human capital, pharmaceutical and financial management (annual budget, forecast and international orders)

    · Streamlining processes and improving workflows

    o Provides management solutions that address transversal aspects of the pharmacy, resources and processes.

    o Organizes the overall medical product distribution processes within the hospital structure process to optimize resources and focus on the patient. Streamlines the organization of hospital pharmacy services.

    o Optimizes workflows for teams.

    o Provides the field teams with the expertise, tools and techniques adapted to pharmacy management in hospitals.

    o Liaises with the concerned technical referents (GPP, etc.) in case of specific issues whenever required.

    2- Technical Support/Coach the Hospital Pharmacist in the circle of Medicine Management and Pharmaceutical Care

    • (Continuous) monitoring & evaluation of aggregated medicines use
    • Medical standard list management (elaboration, maintenance, communication, adherence)
    • Pharmacovigilance and problems related to medicines use
    • Prescription analysis
    • Pharmaceutical care
    • Strategic medicines management

    • Medical Stock Management

    • Streamlining supply and management of medical items (ensure effective management and supervision in planning, organizing, staffing, directing, controlling, reporting, budgeting)

    • Stock and consumption analysis: including anticipating and averting medication shortages

    • Hazardous waste management of medical items

    · Good Pharmacy Practices (GPP) for end-user pharmacies (in link with the Operational Pharmacist MIOs):

    o Selection, distribution and storage of medical items in end-user pharmacies

    o Good dispensing practices

    o Safe medication practices

    3-Strategic input for operational aspects

    Participate in field strategic planning and hospital pharmacy policy development in collaboration with pharmacy unit, cell etc

    · In the hospital’s organizational structure,

    o ensures the hospital pharmacy is an integral part of hospital-based healthcare, and is regarded as such

    o ensures representation of the hospital in appropriate interdisciplinary meetings and/or committees charged with evaluating or making recommendations about services and medication selection and use

    o facilitates appreciation and significance of Drug and Therapeutics Committees (DTCs) and/or Antibiotic Stewardship Committees towards hospital management in hospitals with its goals, role, structure, and functions

    · Engages in and facilitates multidisciplinary collaboration

    · Ensures responsibilities of hospital staff as related to pharmacy are incorporated in relevant job profiles (eg stewardship activities, end-user pharmacy responsibilities,)

    4-Data management and analysis

    · To ensure an adequate Hospital pharmacy data management system is set up and monitored (eg medical stock management- real consumption data)

    · To ensure that such information is analyzed and that any measures and actions to be adopted are followed up (coherence between consumption and prescription, respect of Standard Treatment Guidelines in prescribing, monitoring controlled substances, DDD analysis of antimicrobials etc …)

    · To ensure implementation, monitoring and analysis of KPI’s for hospital pharmacy management and optimal medication use.

    5 -Training & capacity building of health care professionals

    · To promote a culture of continuous learning and teamwork while ensuring that those messages passed are coherent with policies/protocols/guidelines/procedures of the OCB Medical Department.

    · To develop a strong and cohesive team of hospital pharmacists.

    · To develop strong working relationships with key hospital staff and manage key HCP relationships.


    · Pharmacist diploma. Any complementary degree in management, hospital management, clinical pharmacy or Health Information systems is an asset.

    · Minimum 3 years of professional experience in hospital settings.

    · MSF field experience, with regards to hospital projects, is an asset.

    · Management skills: Analyzing, planning, organization and communication skills

    · Mobile and flexible.

    · Good writing and reporting skills.

    · Behavioral flexibility: ability to work in team, high level of maturity in interpersonal relationships, flexibility.

    · Good oral and written communication in English and French.

    · Adhere to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment.


    • Fixed-term contract (12 months) – Full time
    • Salary according to the MSF-OCB Field salary scale
    • Position based in Brussels but mainly carried out (up to 70% of the time) in the field.
    • Start date: 1st of February 2020.

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