The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
JOB OVERVIEW
As the Mass Market Fundraising Manager, you will be based in Seoul office. You will report directly to the Had of MM fundraising for IRC Korea.
The purpose of this role is to grow the supporter base and income primarily through sustainer-giving channels and audience development, building an innovative way of working, all whilst ensuring donor needs and expectations are met.
The post holder will work in close collaboration with ER(External Relations) colleagues, as well as external stakeholders, to provide support to the wider IRC Korea team where and when required.
SCOPE AND AUTHORITY
Authority: The post will be responsible for leading and developing the fundraising strategy and programme with a focus on offline channels, mainly Face-to-Face.
Responsibility for Resources: This position has 1 F2F fundraising officer as direct report.
KEY ACCOUNTABILITIES
Your main responsibilities will be to:
- Support the implementation and delivery of sustainer acquisition through a diverse offline channel mix. This will mean:
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Implement strategic, multi-year plans and budgets for mass-market fundraising to recruiting new sustainer donors through acquisition channels such as, but not exclusively, Face-to-Face.
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Monitor progress against strategic plans and budgets producing regular fundraising and activity reports and other agreed KPIs.
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Make recommendations for future campaigns based on learnings.
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Working with relevant internal stakeholders, develop creative, innovative and targeted fundraising campaigns to engage new and existing supporters and maximize all fundraising opportunities.
2. Maximize the value, diversity and longevity of the private fundraising income stream through:
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Stewardship with integration of acquisition and retention plans.
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Monitoring progress and identifying opportunities for growth and development
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Working collaboratively with internal stakeholders to achieve objectives
Other accountabilities:
- To comply with the culture and policies governing IRC in Korea and within External Relations.
- To represent IRC in Korea in a manner that ensures appropriate communication with our supporters and stakeholders.
- To develop and maintain a positive working relationship with other departments and teams in Korea and within IRC globally.
- To attend meetings, conferences and training courses as directed.
- Abide by IRC’s organizational policies and practices, and the IRC Code of Conduct.
- Support diversity and equality of opportunity in the workplace.
- To undertake other tasks as delegated by the Executive Director, IRC Korea where necessary for the fulfilment of the post.
KEY WORKING RELATIONSHIPS
- Head of MM Fundraising, IRC Korea
- Colleagues in market
- Colleagues within External Relations
- IT/Tech/Systems & Platforms team
- Relevant Fundraising agencies
PERSON SPECIFICATION
- A hands-on attitude
- Experience in working in a fundraising environment
- Enthusiastic and diligent with excellent campaign management skills
- Experience of working across Face-to-Face and other channels(i.e., offline events) is desirable
- Experience managing agencies desirable
- A strategic thinker who is highly organized
- Excellent verbal and written communication skills
- Ability to multitask and manage multiple priorities and deadlines
- Able to demonstrate attention to detail
- Demonstrated ability to maintain positive, collaborative, productive relationships with external suppliers and internal staff at all levels
- Flexibility to respond quickly to changes in short-term work priorities
- Good knowledge of Microsoft Office application
- Commitment to the goals and values of the IRC
QUALIFICATIONS
Educated to degree level.
LANGUAGE SKILLS
Korean speaker. Fluent in English
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
IRC strives to be an equal opportunities employer committed to equality of opportunity and to non-discrimination for all job applicants and employees. IRC seeks to ensure diversity in the workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.