Deputy Director – South Sudan – South Sudan 3 views

Organization Background

Founded in 2011, the International NGO Safety Organization (INSO) is an international non-governmental organization that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1350 NGOs operating in 24 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO South Sudan

Established in 2018, INSO South Sudan addresses the insecure operating environment all NGOs face. The platform currently supports more than 167 humanitarian partners (including 148 NGOs), including a large number of local partners. Our team focuses on enhancing safety preparedness and providing support through reports, alerts, training and more. We cover all ten states and three administrative areas, with a country office in Juba. Working with INSO South Sudan offers you the chance to be part of a dynamic program and a diverse team.

We are seeking a qualified and experienced analyst and manager to join our team as Deputy Directorto be based in Juba with regular field activities and reports to the Country Director

Job Summary:

You will oversee all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs through services to beneficiaries in the humanitarian space. Specific responsibilities include implementation and monitoring of service delivery, management of the programme team and support to broader program strategy development and implementation. You also cover for the Country Director during his leave.

You will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. You should have the ability to analyse complex security issues and contexts.

Main Responsibilities:

Implementation and monitoring of services delivery

• Responsible for the delivery of INSO services to partners
• Editorial responsibility for monthly analytical reports and incident weekly lists, in compliance with services delivery standards.
• Supervision and quality assurance of all other aspects of INSO service delivery, including: the Conflict and Humanitarian database (CHDC), 24/7 flash reporting, safety and access roundtable meetings, research, analytical reports, crisis management support, training sessions, and other demand-based services, in compliance with service delivery standards.
• Actively participate and contribute to humanitarian coordination spaces in Juba.
• Generate learning from NGO access challenges and best practices while creating spaces to strengthen evidence-based understanding of the evolving conflict landscape, enabling principled engagement grounded in neutrality, community acceptance, operational integrity and adherence to IHL.
• Effectively represent, promote and protect INSO’s mandate of independence, impartiality, and neutrality.
• Provides support to the Country Director in preparing and editing the quarterly report.

Programme management

• Oversee research for ad hoc research projects from planning to data collection, including incident monitoring and semi-structured interviews.
• Responsible for analysis and reporting across various formats like thematic reports, briefing notes, monthly analytical reports and weekly incident lists; designed to guide NGO partners on access. This work goes beyond incident tracking to encompass a deeper, more holistic understanding of the broader sociopolitical, economic and contextual factors at play.
• Manage the INSO programme team in South Sudan, including Safety Advisors, the Information Manager and the Training Managercovering recruitment, capacity building, orientation, performance appraisal and on-the-job mentoring.
• Lead and encourage the INSO country programme team to generate coherence among services (i.e.: programmes, operations, HQ).
• Collect and process success stories and share relevant internal lessons learned with HQ and other country offices.
• Ensures that the program team, and in particular the IM team, completes and follows up on the program’s monitoring indicators.
• Provides support to the Country Director on project proposals for donors and on reporting, in particular ensuring that the program team provides all necessary information and support (maps, visuals).Liaise with HQ technical referents of each department on the management of staff.
• Ensure the implementation of INSO’s Code of Conduct and application of Duty of Care

Support to programme strategy

• Support the Country Director in the implementation and development of INSO’s mandate and strategy in the country.
• Actively participate and support the programme development and implementation, and more specifically be involved in the annual planning process, strategy development and scheduled donor reporting.
• Deputise for the CD in his absence.
• Develop (regular update, modification) and ensure implementation of internal security management policy documents, SOPs and other security guidelines.
• Support the application of INSO global policy in areas including HR, finance and operations, including implementation of Code of Conduct and application of Duty of Care.
• Other programme development responsibilities as required.
• Representation and liaison towards third parties, including NGOs, the UN, and international donors.

Requirements

Essential:

• 5+ years of experience in insecure/conflict-affected environments with progressive seniority and at least one year at senior management level.
• Proven writing, editing, and analytical skills and a keen eye for detail – the position entails substantial report editing and reviewing.
• Strong understanding of humanitarian principles.
• Good understanding of humanitarian safety practices and their application.
• Significant leadership and staff management experience in a diverse multi-cultural setting.
• Graduate level education in a relevant field.
• Fluency in English languages, both written and verbal.
• Excellent networking, diplomatic, and representative communication skills

Nice-to have:

• One year (recent) experience working in South Sudan or similar context with a humanitarian NGO and demonstrable understanding of the context.
• Experience in staff capacity development.
• Experience with NGO project management cycle, including donor reporting and relations.
• First-hand experience of crisis management.
• Prior experience in an inter-agency role.
• Existing information networks and/or local language skills.
• Detailed understanding of INSO mandate & services.

Core Competencies

• Analytical Mindset**–** Thinks critically to identify issues, assess causes, and contribute to effective solutions.
• Leadership- Organizes, manages, and communicates with clarity to guide teams and tasks efficiently.
• Integrity -Upholds confidentiality, ethics, and impartiality with a strong sense of accountability.
• Autonomy -Performs independently with reliability, initiative, and ownership of outcomes.
• Resilience -Operates calmly under pressure while maintaining focus, courtesy, and professionalism.
• Humanitarianism – Applies humanitarian principles and adapts respectfully in diverse, multicultural settings.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.

Terms & Conditions:

12-month renewable contract, €5,750 per month salary, 4 calendar days annual leave per month, and 7 calendar days of R&R every 2 months with a €1,250 R&R allowance each cycle, housing, global medical coverage (excluding USA) and AD&D insurance.