Data& IT Support Officer 317 views

Data& IT Support Officer

  • Job ID:

    • #3439578
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  • Job

    See Beyond Borders

    Closing date:
    13 Jan 2020

    About SeeBeyondBorders

    SeeBeyondBorders’ primary focus is to improve education standards in Cambodia, providing children with access to quality teaching and learning at school. SeeBeyondBorders is a registered charity in Australia and the UK and operates as a registered international non-government organisation in Cambodia. Operating in two provinces in Cambodia, SeeBeyondBorders conducts programs to teach teachers, engage parents and communities to support and encourage their children to get to school. In the work we do in schools and in the way we run the organisation, our aim is to build capability within Cambodia so that ultimately SeeBeyondBorders becomes the professional development provider of choice.

    Our primary focus is in the rural areas of Battambang and Siem Reap provinces. In each area, our Quality Teaching programs form the lead initiative and are supported by our Community Engagement and Systemic Support programs according to individual school development plans, community needs, and systemic requirements.

    Currently we work in 81 schools, with approximately 436 teachers in our programs, who teach and educate more than 11, 814 children.

    Overview of the Position

    The Data& IT Support Officer will work under supervision of the Operations Manager in monitoring programs and information management. They will assist with project implementation against program outcomes so that the wider team can continue to achieve and work towards the strategic plan goals.

    The Data& IT Support Officer will coordinate with project managers in manage, maintain, collect and record data with the quality teaching program and community engagement program in all operational districts regularly.

    The Data& IT Support Officer will assist the IT Manager with file migration and oversight, including the google drive management.

    The Data& IT Support Officer will work closely with all SeeBeyondBorders staff to:

    · Coordinate and collect project data from all operation districts

    · Assist with the MEAL Data and survey management framework

    · Keep and maintain recordings and analysis of projects in the IT file structures

    ● Collect information and data to demonstrate program outcomes

    ● Work as part of a team to achieve program and organisation objectives

    Employment Type

    Full Time, One Year Contract


    SeeBeyondBorders Siem Reap

    Adress: Street 30 Meter, Teaksen Tbong, Sangkat Kork Chork, Siem Reap and travel to other locations in Cambodia as required.

    Accountable to

    Operations Manager


    40 hours per week

    With scheduled Cambodian public holidays (approximately 23 days per year) together with 18 days of annual leave per annum, accessible on a pro-rata pre-approved basis. Occasional weekend work may be required with time off in lieu.

    Start Date

    As soon as possible

    Qualifications and experience – Required

    • Hold/working towards a degree in computer science or mathematics or monitoring & evaluation or equivalent training

    • Strong data analysis and coordination skills

    • Excellent interpersonal communication skill and ability to work closely and supportively within a team

    • General IT skills including Google Drive and related applications

    • Knowledge of data analytical software (e.g. Advance Excel, SPSS)

    • Understanding of basic MEAL principles

    • Good analytical/problem solving skills and details orientation.

    • Proficiency in English (especially speaking)

    Qualifications and experience – Desirable

    • Good motivational skills

    • Ability to work closely with a team

    • Previous experience working with NGO’s

    • Previous experience working with vulnerable communities

    • Proficient in English (writing and reading)

    Personal Characteristics:

    • High level of initiative, a self-starter, capable of working unsupervised

    • Results-oriented manager keen to develop the skills of others to help achieve those results

    • Team player, willing to work hard and set an example to colleagues at all levels of the organisation

    • Respected and respectful with a high level of honesty and integrity who is capable of building and maintaining trusted relationships

    • Innovative and creative attitude to change and improvements with a willingness to share ideas and identify opportunities for improvement

    • Being an active listener and able to take on advice as well as give advice in a respectful manner.

    Responsibility for Values

    Active commitment to the SeeBeyondBorders Development Philosophy and values;

    • Changemaker | Competency | Integrity | Courage | Respect

    Tasks and Responsibilities

    Data collection:

    In conjunction with project managers to collect all the project data as the following


    Data collected and reported


    • Student Attendance Data – including detailed CCP data
    • Mentoring Sessions
    • Mentee/mentor Action Plans
    • CCP Emergency Fund AccessQuarterly

    • Student Enrolment

    • Mentee/Mentor Workshop Attendance/Completion

    • Technical Thursday Information

    • Mentor Cluster Meeting Information

    • Number of resources distributed (Teaching, Sport and Health)

    • Sports’ Carnivals and Lessons

    • Health Days and Lessons

    • School Development Planning – meetings and projects


    • Student Drop-out rates

    6 Monthly

    • Student dropout rate
    • Teacher scale


    • Teachers’ Skills Measurement Scales Assessment Results (TSMS) – for mentees
    • Mentors’ Skills Measurement Scaled Assessment Results (MSMS)
    • Student Assessment Results – including detailed CCP data
    • Student Repetition Rates
    • Student Progression to Secondary School
    • Teacher Awards
    • Provincial and National Teacher Selection/Voting/Award

    Recording, Storing and File Management

    · Ensure all data are stored in properly in folders for official use at SeeBeyondBorders

    · Work with the IT manager to ensure that data and files are safe and protected

    · Assist with file naming, file oversight and google drive management for all SeeBeyondBorders files

    · Create folders for data storing then by month, quarterly, six monthly and annually


    · Keep operations manager updated and assist with the communication for donor reports and external stakeholders as required

    · Communication with project managers about any updates and changes in data forms

    · Assist in producing reports monthly, quarterly, six monthly and annually about MEAL on monitoring and evaluation

    · Assist in providing training to Project Managers about MEAL data

    Monitoring, Evaluation and program design

    · Ensure data is tracked and available in all operation districts

    · Develop questionnaires with beneficiaries as required across all programs

    · Coordinate with Project Staff/Manager to conduct interviews with all stakeholders when required

    ● Analyse monitoring and evaluation results

    ● Assist in the development and planning for the MEAL database

    ● Assist the coordination of stakeholder surveys, including conducting the Teacher scales

    Other assigned tasks

    · Assist Project Manager in produce monthly reports, six monthly report and annual report and data collection

    · Keep recordings of workshops conducted, including classroom management workshops and mentoring programs

    More Information

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