Côte d’Ivoire: Regional Information Systems Coordinator (Ivory Coast and Ghana)
Abidjan, Cote d’Ivoire
|Closing Date : 2019-11-25
Duty Station : Abidjan, Cote d’Ivoire
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Organization: International Cocoa Initiative
Country: C te d’Ivoire, Ghana
Closing date: 25 Nov 2019
Established in 2002, the International Cocoa Initiative (ICI) is a leading organisation promoting child protection in cocoa-growing communities (www.cocoainitiative.org). ICI works with the cocoa industry, civil society and national governments in cocoa-producing countries to ensure a better future for children and contribute to the elimination of child labour.
The Information Systems Coordinator will be in charge of the Information Services Unit (USI). He/she will be responsible for the development, deployment, and maintenance of ICI s information systems for national (C te d’Ivoire and Ghana) and regional (Adzope, Daloa, Divo, Du kou , Soubr ) offices.
This role reports to the Deputy Country Director in C te d’Ivoire (solid line) and will receive technical direction from ICI s IT leadership in Geneva (dotted line). As manager and technical lead of the CDI/GH Information Systems team, your duties will be split between team management(of a small technical team spanning CDI and GH), technical liaising(with in-country and headquarters staff) software development(of the custom data collection, analysis, and reporting tools) and network and system administration(of the in-country IT environment, including its networks, workstations, and servers). You will be responsible for the continuous operation of IT systems in West Africa, of the smooth deployment of its custom applications, and will serve as the primary point-of-contact for those systems.
ICI is seeking a candidate with a strong and proven ability to learn, a strong portfolio of past work (e.g., open source/public GitHub contributions), a strong vision of technical management which includes clear and measurable goals with tangible accountability for the USI team, a clear and proactive communication style to managers and direct reports, and a willingness to follow established protocols while also questioning assumptions at any and all levels when relevant.
Manage simultaneous solid- and dotted-line reporting relationshipsManage simultaneous software development and NetAdmin/SysAdmin responsibilitiesProactively communicate with solid- and dotted-line managers, early and oftenMaintain alignment with organizational goals and stakeholdersUse existing Agile support tools (e.g., document in Confluence, project-manage in Trello)Participate in high-velocity development cyclesContinuously evaluate priorities and change them when necessaryActive Management of in-country technical teamsSupport in-country Data Protection Officers Create QA workflow, metrics, dashboardsManage Releases across multiple countriesCreate opportunities to upskill technical teamProactively resolve local IT admin issuesCreate useful, substantive metrics for progressDelegate software development and admin tasksCommunicate effectively with non-technical staff and managersWhen directed, acquire IT tools and equipmentProvide IT help-desk support for CDI/GH staff
Internal coordination and team management
Conduct regular monitoring of the tasks and projects to provide regular and honest reports to IT Leadership in Geneva;Establish and maintain a culture of communication and transparency with M&E and Programms. Be proactive in ‘translating’, explaining and breaking down the programmatic implications of IT choices; Represent USI towards the other departments of the organization;Regularly assess the skills, interests and abilities of the USI team staff and ensure that they are adapted to the tasks assigned to them;Provide regular coaching to USI team members and, if necessary, identify formal trainings required to develop staff skills;Define the annual objectives and work plans of the USI staff and monitor them regularly;Evaluate the performance of the Unit’s staff on a biannual basis and ensure that the annual objectives are met.
Skills Required (equivalents are acceptable)
Strongly Desired Competencies
French/English Fluency and or strong proficiency in another languageDecoupled + Stateless Application ArchitecturesNoSQL Data ArchitecturesData Lake Design ConceptsServerless ComputingAgile Development (Scrumban)DevOps + CI/CDAWS Advanced Concepts (KMS, RDS, ACM, API GW, Lambda)
The position can be based in the ICI office in Accra or in Abidjan with frequent travel to the other country.
How to apply:
*ICI has zero-tolerancefor all forms of child neglect, abuse (sexual, physical, emotional, and psychological) and exploitation (sexual and commercial).* ICI commits to put the best interest of the child first, and at the centre of its work, irrespective of a child s ability, ethnicity, faith, gender, sexuality and culture.ICI recognizes its responsibility to ensure and to promote a safe and secure environment for children. To effectively manage risks to children, ICI requires the commitment, support and cooperation of all staff, associates, partners, suppliers, service-providers and visitors. By applying at ICI, you automatically agree to the above term and uphold the principles described herein
Please send applications in English (including a cover letter and your updated CV) to email@example.com, mentioning your NAME and “ICI Regional Information Systems Coordinator” in the email subject
Only those candidates who match the above requirements and who have been selected for interview will be contacted.
Closing date for applications: 25thof November 2019