Outreach Assistant / Damascus – Syrian Arab Republic 7 views

Job Purpose

Responsible for community engagement and beneficiary identification. Supports local outreach, organizes info sessions, and ensures inclusive participation in project activities.

Key Responsibilities

• Conduct community outreach and mobilization to inform and engage target populations about project objectives, activities, and selection criteria.
  • Support the beneficiary identification and registration process in coordination with community representatives and project staff.
  • Organize and facilitate information sessions, focus group discussions, and awareness meetings.
  • Ensure that project information is communicated in a clear, culturally appropriate, and inclusive manner.
  • Support the implementation of community feedback and complaint mechanisms (CFM) and ensure proper follow-up of cases.
  • Maintain regular communication with local leaders, community-based organizations, and beneficiaries.
  • Assist in preparing daily and weekly field reports, attendance sheets, and documentation of outreach activities.
  • Promote participation of vulnerable groups, including women, persons with disabilities, and minority communities, in all project interventions.
  • Report field challenges, protection concerns, and community feedback to the Outreach Officer or Project Manager.
  • Perform all other tasks and duties per needs and project activities.
  • Respect and apply all the PSEA principles, and show high commitment to report any SEA action.

Note: the above-mentioned key responsibilities/accountabilities are illustrative ones. Other future responsibilities/accountabilities may be assigned to the job depending on the department organizational chart.

Qualification (Education/Work Experience)

1. Essential:
   • Minimum of 1–2 years of experience in community outreach, mobilization, or humanitarian fieldwork.
   • Strong communication and interpersonal skills, with the ability to engage effectively with diverse communities.
   • Good understanding of humanitarian principles and community engagement approaches.
   • Experience working with vulnerable groups is an asset.
   • Proficiency in Microsoft Office (Word, Excel) and kobotoolbox.
   • Good communication and interpersonal abilities.
   • Language skills: Fluency in reading, writing in Arabic.
   • Commitment to humanitarian relief standards, abilities, and personal Skills
2. Desirable:
   • Fluency in reading, writing in English as a seconed language.

Core & Managerial Competencies

1. Core Competencies:

• Communication
• Teamwork
• Planning and organizing
• Accountability
• Creativity
• Client orientation
• Commitment to continuous learning
  • Identifies issues proactively and suggests practical solutions.
• Technological Awareness.

1. Managerial Competencies:

• Leadership
• Building trust
• Vision
• Managing performance
• Empowering others
• Judgment/decision-making.

1. Technical Competencies:

• Very good command of Microsoft Office applications especially Excel, Word.
  • Very good command kobotoolbox
  • Report writing skills
• Ensures all actions are guided by the best interest of beneficiaries and community needs.
  • Ensures timely and accurate documentation of field activities.