World Bank E T Temporary in United States 179 views


Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

The Pension and Endowments Department (PEN) is responsible for the financial management and administration of the World Bank Group’s funded benefit plans, including the retirement scheme – the Staff Retirement Plan, the retiree medical and life insurance programs – the Retired Staff Benefits Plan, and other ancillary benefits. The financial management includes asset management responsibilities and actuarial support. PEN manages approximately US$30 billion invested across a range of asset classes, including fixed income, public equities, private equity, real assets, private credit and absolute return strategies. The Pension Administration Division (PENAD) is part of PEN and has staff located in the Bank’s offices in Washington, DC and Chennai, India. PENAD provides a full range of support functions for the administration of the Staff Retirement Plan (SRP) and the Post-Employment Benefit Plan (PEBP) and also provides some support services for the Retired Staff Benefits Plan (RSBP). These Plans cover approximately 15,000 active staff and over 10,000 retirees around the world. PENAD determines and administers payment of pension benefits to retirees in U.S. dollars and foreign currencies, accounts for the pension benefit payments, and provides a comprehensive educational program to disseminate the Staff Retirement Plan provisions to participants in the headquarters and country offices

Roles & Responsibilities:

The Extended Term Temporary-Pension Administration Assistant will report to the Manager of PENAD and work implies frequent interaction with internal counterparts in TRE, WFA and HR. S/he is responsible for specific tasks as well as working as part of a team in support of all areas of the business, which will include, but not limited to, the following:

* Serve the Pension Kiosk, answering telephones, directing queries to the appropriate counselors and assisting walk-in clients;

* Prepare communication in response to employees’ and pensioners’ inquiries about the Plan and associated benefits;

* Maintaining files electronically and relevant hard copies for easy access by team members

*Front desk/ pension kiosk management (counseling appointment requests);

* Provide information, resolve problems and issues relating to the Staff Retirement Plan through in-person contacts, electronic mail, the telephone, and correspondences with active staff, retirees and other beneficiaries;

* Follow-up on issues pertaining to PENAD transactions as well as queries for internal and external counterparts;

* Review and input pensioners’ designation of beneficiary(ies);

* Process and monitor the secure dispatch of participant rollover checks and benefit summary packets;

* Assist in the preparation, organization, and facilitation of Pre-Retirement Seminars and Lunch Time Seminars;

* Identify systems problems and recommend enhancements; and

* Serving as back-up to other Assistants in the Unit and undertake ad hoc projects and special assignments as required by Supervisor and Headquarters as needed.

Selection Criteria

* Minimum Education/Experience: Bachelor’s degree in Business Administration or other related field and at least 5 years relevant work experience in a large international organization, or equivalent combination of education and experience.

* Experience in public/private financial institution or the finance function of a public/private corporation would be highly preferred. Prior experience with pension plan administration would be a plus

* Hands-on familiarity with analytical tools and ability to translate theoretical concepts into practical approaches for Bank financial work

* Thorough knowledge of Bank Group policies, procedures and practices, including a good understanding of those related to financial operations.

* Excellent office technology skills, including experience with Peoplesoft, SAP, Notes and Microsoft Office. Strong Excel skills will be an advantage.

* Dedicated team player with excellent organization skills, proactive, keen attention to detail, and a demonstrated ability to handle a variety of concurrent activities in a timely manner with minimal supervision.

* Excellent interpersonal and communication skills, with ability to interact tactfully in internal/external contacts at all levels, exercising good judgment in handling confidential and sensitive information.

* Flexibility to perform a variety of tasks and expand the scope of work and responsibilities, with willingness to work overtime on short notice and committed to achieving individual and team results.

* Highest ethical standards.

Competencies:

* Lead and Innovate: Applies creativity, flexibility and persistence to develop new approaches. Considers own behavior in context of WBG’s values and mission and recognizes impact on others. Frames problems and recommends solutions.

* Deliver Results for Clients: Demonstrates initiative, independence and autonomy in addressing client needs in changing business contexts and environments. Has knowledge of department strategy, vision, and goals and can link them to those of the larger organization. Allocates and prioritizes resources according to areas of most urgent need and greatest impact for the client.

* Collaborate Within Teams and Across Boundaries: Adopts a collaborative approach to improve overall effectiveness outside one’s department and displays an open, helpful attitude toward others. Approaches conflicts as common problems to be solved. Demonstrates understanding of and acts to incorporate multiple perspectives. Frames thinking/actions with a WBG corporate perspective in mind.

* Create, Apply and Share Knowledge: Takes ownership for organization of knowledge-sharing and learning activities. Contributes to the knowledge of the work group and beyond. Uses feedback to develop self and mentor others. Builds personal and professional networks within and beyond the work group.

* Make Smart Decisions: Anticipates, researches, reviews, and analyzes available data and relevant empirical evidence, including lessons learned. Understands risk and can provide basic assessment using cost-benefit analysis. Uses critical thinking and good judgment to make decisions. Supports decisions, takes action and ensures appropriate follow-up actions are taken.

* Records Management/Content Management on Web: Basic conceptual understanding of the principles underlying records management. Ability to identify the essence of the document, file it using the correct schema and route it to appropriate staff for further action.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.

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