Human Resources Specialist, Talent Acquisition, Washington, United States 132 views

Human Resources Specialist, Talent Acquisition

( 1905726 )

Grade : P2

Contractual Arrangement : Fixed-term appointment

Contract duration : Two years, first year probationary period. POST OF LIMITED DURATION.

Job Posting: Dec 17, 2019, 4:13:45 PM

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Department of Human Resources Management (HRM) supports PAHO’s mission of working in and with countries towards the improvement of health and quality of life in the countries of the Americas through ensuring consistent application of staff rules and regulations, strategic and innovative human resources planning, practices, programs and services to attract, engage and retain highly qualified, talented staff committed to excellence, mutual respect and trust


Under the general supervision of the Director, Human Resources Management (HRM), and the direct supervision of the HR Advisor, Employment Management (HRM/EM), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

  • Develop, recommend, implement and/or reformulate internal administrative guidelines and procedures and administer the full life-cycle of talent acquisition activities; develop guidelines for sourcing, interviewing, testing, and selecting applicants for fixed-term positions;
  • Ensure that the hiring entities adhere to established selection policies and practices;
  • Formulate, elaborate and prepare jointly with the HR Advisor, plans of action to fill vacant positions in the Organization; review corporate HR plans to determine staffing and develop hiring plans;
  • Review the recruitment and selection processes to identify efficiencies, specifically opportunities to streamline and simplify processes; develop and implement changes to proactively support the overall strategy of reducing ‘time to recruit’;
  • Prepare progress and statistical reports on recruitment activities; track progress to ensure that staffing metrics are met;
  • Provide advice on interpretation and application of selection policies, regulations and rules; prepare exceptions to Staff Rules/waivers for approval by the HR Advisor and HR Director as applicable, verifying where a precedent has been established;
  • Analyze and recommend solutions to problems arising from the application of the staff rules, manual provisions and other policies and directives;
  • Manage HR Technicians and other staff assigned to the Employment Management functional area, establishing priorities and objectives, providing guidance, evaluating performance and maintaining a strong sense of team;
  • Perform recruitment and selection processes for senior level positions, including pre-screening of applicants, strategic recruitment planning, placement of advertising; administration of employment skills assessment testing;
  • Administer, conduct and review selection recommendations; develop a library of interview questions; participate in selection panels; prepare selection reports; establish and maintain an ongoing dialogue with hiring managers and panel members to provide guidance on selection guidelines;
  • Assist with In-person interviews, lead/facilitate candidate interview feedback sessions; provide follow up on interviews as necessary;
  • Liaise with WHO regarding global selection processes and other recruitment-related matters;
  • Review the status of selected candidates and assist the Team in the process of determining employment conditions, benefits, allowances, etc. that are applicable under the Staff Rules; contact candidates to clarify issues and supervise the preparation of appointment documentation, including Conditions of Employment and Offer letters;
  • Review the appointment documents prepared by the recruitment team; approve the letters of appointment for General Service and Professional posts up to P.2/NO-B levels;
  • Coordinate responses to requests from staff and the general public for information on recruitment processes; provide information and written materials consistent with HR policies and confidentiality requirements;
  • Oversee the enhancement of the Human Resources Management’s Intranet and SharePoint Sites pertinent to recruitment and selection;
  • Manage the integration/interface process between PMIS and WHO’s recruitment system, troubleshoot errors to ensure appropriate data flow between PAHO and WHO; collaborate with ITS as necessary to resolve any problems on input or output data transfers;
  • Develop and lead employment branding initiatives; assist HR Advisor with key HR projects, as assigned;
  • Perform other related duties, as assigned.



Essential: A bachelor’s degree in Human Resources Management, Psychology, Business Administration or a related field from a recognized university.

Desirable: A master’s degree in Human Resources Management or related field would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: PAHO will also use the databases of the Council for Higher Education Accreditation and College Navigator, found on the website of the National Centre for Educational Statistics, to support the validation process.


Essential: Five years of combined national and international experience in human resources management with emphasis on recruitment, interpretation and administration of conditions of employment.

Desirable: Experience in the implementation and use of applicant tracking systems would be an asset.


PAHO Competencies:

  • Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
  • Teamwork: Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.
  • Respecting and promoting individual and cultural differences: Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
  • Communication: Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.
  • Knowing and managing yourself: Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.
  • Moving forward in a changing environment: Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise. Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.
  • Producing Results: Prioritizes work and makes planning/Organizational adjustments as necessary; seeks clarification from supervisor on timelines, as needed. Uses feedback and inputs from supervisor to achieve results. Produces quality results and has frequent discussions with supervisor to achieve results. Is action-oriented and sees tasks through to completion. Shows understanding of own role and responsibilities in relation to expected results. Solicits and accepts direction and guidance from supervisor and team members and takes responsibility for own work and actions, as appropriate.

Technical Expertise:

  • Knowledge of the principles and practices of the human resources profession, particularly in areas related to talent acquisition, recruitment, selection, benefits, employee relations, organizational development, performance management and equal employment opportunities.
  • Ability to prepare clear, concise and complete analyses, proposals, reports and other written materials; maintain accurate records and meet critical deadlines; research and analyze complex problems, evaluating varied information and data, either in statistical or narrative form, and exercise sound judgment within established guidelines.
  • Mature judgment, strong technical, analytical and conceptual skills; demonstrated ability to assess, analyze, synthesize and provide recommendation on key administrative issues.
  • Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.
  • Ability to work harmoniously as a team in a multidisciplinary and multi-cultural environment; solutions oriented, priorities driven, multi-tasker with a customer service driven mindset.
  • Ability to exercise sensitivity, tact and respect and to maintain the confidentiality of all contacts and information processed.


Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project would be an asset.


Annual Salary: (Net of taxes)

US $47,322.00

Post Adjustment: 47.6% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.


This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit:

PAHO/WHO is committed to workforce diversity.

PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.

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