Democratic Republic of the Congo: Senior Program Operations Manager (Int’l Technical Advisor I)Aleppo, Syria 144 views

Closing Date : 2019-12-17
Duty Station : Aleppo, Syria
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Organization: Education Development Center
Country: Democratic Republic of the Congo
Closing date: 17 Dec 2019

The person in this position is expected to communicate clearly and courteously; and to develop and maintain positive relationships and to work respectfully with EDC clients, consultants, collaborators, co-workers, field sites, and funders colleagues. The job requires adherence to EDC policies & procedures.

As a member of the Integrated Youth Development Activity (IYDA) Senior Management Team, the Senior Program Operations Managerwill be responsible for the implementation of all programming in country.

Staff directly reporting to this post:Program Managers South and North Kivu, Logistic and Procurement Manager and Security Coordinator.

Base: Goma

Managing and providing leadership, the Senior Program Operations Manager of IYDA:

Coordinates IYDA program operations and the delivery of high-quality programming in line with the objectives of the project strategyOperationalizes and reinforces IYDA program strategy by ensure program plans leverage impact of consortium interventions by maximizing opportunity for complementarity and efficiencyIn close coordination with the Deputy Chief of Party (DCoP) and Senior Finance & Compliance Manager, leads IYDA monthly, quarterly and annual planning processesEnsures program operations (activities and procurement) are planned in a logical, complementary manner, completed within time and on budget.Plans and validates staff movements based on activity plans and need for technical support and oversightServes as program operations budget holder for program implementation; manage and support budget holders for specific interventions and grantsEnsures that program operations are implemented in ways responsive to the communities, alternative learning program actors, as well as national and provincial strategies, policies and plansOversees the National NGOs partners (Youth Partners Assessment Tool) and support with through a participatory plan to strengthen their capacity and program interventions for Pathway 3As directed by the CoP and in collaboration with the DCoP ensures the preparation of timely and high-quality reportsEnsures that the required support is provided promptly to program teams to prevent/avoid any activity disruption and ensure high quality delivery of services and reportingCoordinates, consolidates and submits to CoP bi-weekly cash request needed for OperationRefines and manages the project procurement plan that meets the requirement of the donor and EDC, as well as program needsWorks closely with Security Coordinator to plan and implement staff movements and project implementationEnsures appropriate staffing within Program Operations and that all staff understand and are able to perform their roleManages Program Operations team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly

The Senior Program Operations Manager International Technical Advisor (I)

Is responsible for partnering successfully with Chief of Party and home office project director and with home office, expatriate and local staffHelps represent EDC and the project in the host country, interfacing with the ministry, or other government leaders, the funder, and others; builds positive client, vendor, and funder relationsDemonstrates diplomacy and leadership to foster an atmosphere of teamwork, productivity, creativity, fairness, equity, and innovation, in support of EDC s commitment to diversityNegotiates and mediates effectivelyInteracts with large numbers of program participants or team members, guiding feedback exchanges, facilitating problem-solving, and providing expertiseTroubleshoots problems and proposes solutionsOversees technical coordination; secures consensus about priorities and competing workload demandsFosters excellent communications among all parties, including with EDC home officesTravelsManages and coordinates activities of subcontractors and all partners to create synergyMay oversee training programs, workshops, conferences, or other collaborationsMay supervise technical staff; directs and coordinates work of technical staffMay organize and coach teamsQualifications

This position requires educational achievement; excellent writing skills; demonstrable initiative, creativity, and flexibility; ability to work independently and effectively in groups; and strong interpersonal & organizational skills. Specific requirements:

Bachelor s degreeMaster s degree or equivalent combination of training & education preferredWith Bachelor s degree, 7 10 years related experienceWith Master s degree, 5 8 years related experience, including a minimum of 5 years supervisory/project management or program development experienceSpecific technical expertise relevant to the project, programs and operationsOutstanding leadership skillsExcellent analytical skills and aptitude for detailsCapacity to work in difficult conditions and function well under pressureInternational experience required; experience in a developing country essentialRobust experience of NGO program cycle management and planningGood understanding non-formal education and livelihood sectorial programs. Experience and knowledge of effective financial and budgetary planning and management.Previous experience of managing and developing a team and the ability to lead, motivate and develop others.Excellent interpersonal, communication and presentation skills.Fluency in French and English, both written and spoken essential.
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